Hi. I bought a prescription for an allergy medicine online. I looked at the analogue of the drug, which I took in another country. the doctor wrote me a prescription for this drug, but it turned out that it was impossible to buy it in Poland and it was withdrawn. They don't want a refund. What should I do to get my money back? The drug - diprophos
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Angelika Talar-Śpionek Pharmacist, Editor
11 months ago
In such a situation, you can use the available substitutes. Here you can check availability and make a reservation: https://www.gdziepolek.pl/produkty/120633/dipromed-iniekcja/apteki https://www.gdziepolek.pl/produkty/121420/diprover-zawiesina/apteki When it comes to reimbursement for the e-prescription service, please contact the company that carried out the order directly.